Legal Document

AW99 Terms and Conditions — Please read before use

This page provides a detailed explanation of all terms, rules, and user responsibilities governing the use of the AW99 platform. Please read carefully before you start using the platform.

Last Updated: January 2026

1

Introduction & Applicability

AW99 (aw99.fun) is an online gaming platform offering slots, Live Casino, and Sports Betting services to adult users in Bangladesh. These Terms and Conditions ("Terms") apply to all products, services, and features available on the AW99 platform.

By registering on AW99 or using the platform, you confirm that you have read and fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

These Terms and Conditions are governed by the applicable laws of Bangladesh. AW99 reserves the right to amend these Terms at any time, and any changes will be published on the website. Continued use of the platform after updated Terms are posted constitutes acceptance of the revised Terms.

These Terms are published in Bengali so that every AW99 user can clearly understand all matters in their own language.
2

Account Registration and Management

An active account is required to access AW99 services. You must provide accurate and up-to-date personal information at registration. Providing false or misleading information is strictly prohibited and may result in account termination.

Only one account is permitted per person. If a single person creates multiple accounts, all accounts and their balances may be forfeited. Creating multiple accounts from the same IP address or device is also prohibited.

Keep your password and login credentials strictly confidential. You must not allow anyone else to access your account. Any unauthorized access or suspicious activity should be reported to our support team immediately.

  • Provide accurate name, address, and contact details during registration.
  • Be prepared to submit the required documents for KYC (Know Your Customer) verification.
  • Update your account details promptly if any information changes.
  • Transferring or selling your account to another person is strictly prohibited.
3

Age Eligibility & Registration Requirements

Minimum Age Requirement to Join AW99 18 years. Minors are not permitted to use the platform. Age is verified at registration, and a copy of a national ID card or passport may be requested if needed.

Warning: If a minor is found to have registered, their account will be suspended, all deposited funds will be forfeited, and the relevant authorities may be notified.

AW99 cannot be accessed from countries or regions where online gaming is prohibited by law. Users are solely responsible for ensuring that using this platform is legal in their location.

4

Deposit, Withdrawal, and Payment Policy

Deposits on AW99 can be made via Mobile Banking, Nagad, and Rocket, with bank transfer also available. All deposits are processed in Bangladesh Taka (BDT).

  • Minimum Deposit: BDT 500
  • Minimum Withdrawal: BDT 1,000
  • Withdrawal processing time: Typically completed within 24 hours.
  • Completed KYC verification is mandatory for withdrawals.
  • Before your first withdrawal, refunds will be returned via the original deposit method.
AW99 does not accept or process payments to or from third-party accounts. All deposits and withdrawals must be made in the name of the registered account holder.

If money laundering or fraud is suspected, AW99 reserves the right to suspend any transaction and notify the relevant authorities. The account may be temporarily frozen during the period of investigation.

5

Bonus, Promotion & Offer Terms

AW99 offers a variety of bonuses and promotions. Each offer has its own specific terms, which are detailed on the offer page. Please read those terms carefully before claiming any bonus.

  • Wagering Requirement: Most bonuses cannot be withdrawn until the specified wagering requirements have been met.
  • Each bonus offer can only be claimed once.
  • A maximum bet limit applies to wagers placed with bonus funds.
  • If a bonus is not used within the specified period, it will expire and be forfeited.
  • AW99 reserves the right to modify or cancel any bonus offer at any time.
If bonus abuse or fraudulent activity is detected, the account will be terminated and all bonuses and winnings will be forfeited.
6

Gaming Rules and Fair Play Policy

All games on AW99 are powered by internationally certified RNG (Random Number Generator) technology, ensuring completely fair and unpredictable outcomes. The system is regularly audited by independent third-party organizations.

If a technical error affects the outcome of any game, AW99 reserves the right to void that round and refund all bets. AW99 is not liable for any losses resulting from internet disconnection.

  • Each game has its own rules, available on the game page.
  • Exploiting any software or system vulnerability to gain an unfair advantage is strictly prohibited.
  • Playing games using bots or automated software is strictly prohibited.
  • Any complaints regarding game outcomes must be raised with the support team within 72 hours.
7

Responsible Gaming Policy

AW99 believes gaming should be a source of entertainment, not addiction. That's why our platform provides a range of tools to help users manage their gaming habits.

  • Deposit Limit: Set daily, weekly, or monthly limits.
  • Self-Exclusion: Temporarily suspend your account for a set period.
  • Reality Check: Enable periodic reminders to keep track of your gaming time.
  • Cooling-Off Period: Short break options available.

If you feel you may have a gaming addiction, please reach out to our support team. For more information, visit our Responsible Gaming View page.

8

Privacy and Data Protection

AW99 takes the protection of users' personal data seriously. All information collected during registration and transactions is secured with 256-bit SSL encryption.

We do not sell or share your personal information with third parties. However, information may be disclosed to relevant authorities where required by law or for fraud prevention purposes.

For more details on data protection, visit our Privacy Policy Read page.

9

Prohibited Activities

The activities listed below are strictly prohibited on the AW99 platform. Any violation will result in immediate account termination and forfeiture of all balances.

  • Money laundering or illegal financial activity.
  • Use of bots, scripts, or automated software.
  • Creating or operating multiple accounts.
  • Exploiting system or software vulnerabilities.
  • Unauthorized access to another user's account.
  • Cyberattacks or hacking attempts against the platform.
  • Coordinated betting for the purpose of bonus abuse.
  • Use of a false identity or forged documents.
Upon detection of any suspicious activity, AW99 reserves the right to suspend the account immediately and without prior notice.
10

Account Suspension and Termination

AW99 reserves the right to temporarily or permanently suspend any account under the following circumstances:

  • Violation of these Terms and Conditions.
  • Evidence of fraudulent or illegal activity.
  • Failure to complete KYC verification.
  • Accounts inactive for an extended period (over 12 months).
  • At the user's own request.

Users will be given the opportunity to withdraw any valid balance before account termination, except in cases involving a breach of these Terms. To close your account voluntarily, please contact the support team.

11

Limitation of Liability

AW99 makes every effort to keep its platform running smoothly and free of errors. However, AW99 is not liable for any losses or inconveniences caused by technical issues, server downtime, or other external factors beyond its control.

AW99 is not liable for any game or transaction disruptions caused by issues with the user's own internet connection, device, or power supply.

Gaming is entirely a personal decision and is done at the user's own risk. AW99 does not guarantee any winnings or profits.
12

Terms Changes & Contact

AW99 reserves the right to update, amend, or modify these Terms and Conditions at any time. Any changes will take effect immediately upon publication on the website.

For significant changes, users may be notified via their registered email or SMS. However, it remains each user's responsibility to review this page regularly.

If you have any questions or complaints regarding these Terms, please contact our support team:

Support Email: [email protected] — We typically respond within 24 hours.

Our Commitment and Security

We are committed to making your experience on AW99 safe, transparent, and enjoyable.

SSL Encryption Security

All your personal information and financial transactions are fully protected with 256-bit SSL encryption. No third party can access your data.

Certified RNG Gaming

All game outcomes on our platform are powered by RNG technology, independently audited by third-party organizations. Every result is completely fair.

Fast & Secure Payments

Deposit instantly via Mobile Banking, Nagad, or Rocket. Withdrawals are typically processed within 24 hours. No hidden charges.

Transparent KYC Process

Our KYC verification process is quick and straightforward. Once verified, you can enjoy uninterrupted access to all services and secure withdrawals.

24/7 Bengali Support

Our Bengali-speaking support team is available around the clock for any issues you encounter. Get quick assistance via live chat or email — no waiting around.

Responsible Gaming Tools

Deposit limits, self-exclusion, and reality checks are among the tools available to help you keep your gaming habits healthy and in control.

Terms & Conditions FAQ

Find answers to the most frequently asked questions here.

The minimum age to register and play on AW99 is 18. Any account found to belong to a minor will be suspended and all balances forfeited. Age is verified at registration using a national ID card.

No, AW99 allows only one account per person. If an individual is found operating multiple accounts, all associated accounts and their balances will be permanently confiscated.

Wagering requirements must be completed before any bonus withdrawal can be made. Each bonus carries its own terms, detailed on the offer page. Once wagering is complete, withdrawals are typically processed within 24 hours.

For significant changes, you may be notified via your registered email or SMS. However, it is your responsibility to review this page regularly. You can check the "Last Updated" date at the top of the page to see when changes were made.

To close your account, contact the support team by email. Make sure to withdraw any valid balance before closing. The same process applies for self-exclusion.

Join AW99 — Safe and Transparent Gaming Experience

Once you have read the terms, register now and enjoy a special welcome bonus on your first deposit. Fully in Bengali, fully trusted.

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